If someone is struggling with both their mental health and money, it’s important to listen and be supportive. Just talking about the issue can be helpful in the first instance.
It can be difficult to navigate the boundaries of your role: health or mental health experts who want to support patients or clients with the impact of money worries may not have the knowledge to signpost to trusted financial resources, and money guiders may not be acquainted with the right healthcare support available.
The important thing from a service user or customer’s perspective is that they could probably benefit from help from both sides. Whichever angle your role is coming from, remember to address both the mental health and the money.
You could ask if they would like some help for both their money issues and also for their mental health. If they do, you can signpost them to trusted sources of support.