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MoneyHelper

MoneyHelper is our consumer-facing money and pensions guidance service. We offer free, impartial information to people all across the UK, helping them towards better financial futures.

Rising bills, reduced income, job loss and everyday money worries can make it hard to know where to turn. MoneyHelper offers practical tools and resources to help people take control and find a way forward.   

  • What services does MoneyHelper offer?
  • Use our campaign materials
  • Pension Wise
  • Contact us

What services does MoneyHelper offer?

MoneyHelper covers a wide range of topics including pensions, budgeting, credit and debt. 

We also help people who are facing a life event that affects their money and pensions such as buying or renting a home, separation and divorce, job loss, bereavement or having a baby.

Our services are available in English and Welsh and include:

  • over 700 pages of online guides on our MoneyHelper website
  • online tools and calculators to help people understand their situation and make more informed decisions
  • support from our specialists for money guidance and pensions through our helplines, webchat, WhatsApp and email
  • Pension Wise appointments for people aged 50+ over the phone, face to face or online
  • printed guides on a range of money and pensions topics including cost of living, getting ready for Universal Credit and talking to your creditor - also available in large print and Braille.

You can use our information and guidance to help you support the people you serve whether you’re an employer, a financial service provider or someone supporting others in your local community. We also have ready-to-use campaign materials.

Visit the MoneyHelper website to see the topics we cover

Our MoneyHelper online tools and calculators

Our quick and easy-to-use MoneyHelper tools and calculators can help people understand their situation and steps they can take to improve it. You can view a full list of our tools and calculators, or go straight to some of our most popular examples:

  • Budget planner
  • Benefits calculator
  • Debt advice locator tool
  • Mortgage affordability calculator
  • Pension calculator
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Use our campaign materials

We’ve created actionable content packages including online guides, tools, videos, social media posts and printed assets, for you to use in your channels. These materials will help the people you support to find the right help when they need it.

Topic areas covered include:

  • Bills and payments – including a quick, easy-to-use bill prioritiser that explains what outgoings to deal with first and how to avoid missing payments.
  • Living on a squeezed income – bite-size guidance to help with rising living costs putting financial pressure on millions, including guides about tracking spending, cutting back on costs and extra financial support such as benefits or grants.
  • Job loss and redundancy – including legal rights, how to protect your finances and managing your new situation.
  • Self-employment – including money guidance, topping up your income and managing irregular earnings.

If you’re interested in using our content packages, email [email protected] and tell us what you need.

 You can also

  • download the MoneyHelper brand toolkit , which includes our logos in various formats, as well as brand and tone of voice guidelines
  • link to or embed our videos via our YouTube channel.
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Pension Wise

Pension Wise is a free service from MoneyHelper that offers appointments to people aged 50 or over, however large or small their pension pot. The appointments can be online, over the phone or face-to-face.

A Pension Wise appointment allows people to:

  • understand their options for taking money from a defined contribution pension
  • learn how each option is taxed, and what this will mean for their income in retirement
  • get tips on avoiding scams and securing their financial future.

The appointments are delivered by trained pension specialists.

Learn more about Pension Wise on MoneyHelper

How you can help

If you support clients, service users or employees aged 50 or over, you can refer them to Pension Wise to help them understand their pensions better and make informed decisions about their financial future.

You can download a Pension Wise signposting letter (PDF, 189KB).

If you’d like more materials to promote Pension Wise, you can get in touch at [email protected]

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Contact us

We are here to help. If you have further questions or want to discuss getting tailored resources, get in touch with us at [email protected].

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Pensions guidance: 0800 011 3797

Money guidance: 0800 138 7777

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