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Financial wellbeing in your local authority

Your council’s essential services have vast potential to support residents with their personal finances – from rent and benefits to financial education and pensions. The Money and Pensions Service (MaPS) can help you to build financial wellbeing for your residents.

  • What is financial wellbeing?
  • How council services can improve residents’ financial wellbeing
  • How we can help local councils
  • MoneyHelper – free and impartial money guidance
  • If you work with vulnerable children and young people

What is financial wellbeing?

Financial wellbeing is about feeling secure and in control. It is about making the most of your money day to day, dealing with the unexpected, and being on track for a healthy financial future. In short: financially resilient, confident and empowered.

At MaPS, we’re working with organisations like yours to build financial wellbeing across the UK, to help businesses, communities and individuals thrive.

Money and Pensions Service: UK Strategy for Financial Wellbeing 

In the UK 11.5 million people currently have less than £100 in savings 9 million often borrow to pay for food or bills.

22m say they don't know enough to plan for their retirement.

5.3m children don't get a meaningful financial education We're here to change this and help people take control of their finances throughout their lives. 

We're the Money and Pensions Service and we've been challenged by government to improve financial wellbeing across the UK benefitting individuals, businesses, the economy and wider society.

To make this happen we've identified five priority goals to be met by 2030 in the UK Strategy for Financial Wellbeing 

1. Financial Foundations to improve financial education for 2 million more children and young people.

2. Nation of Savers to get 2 million more people who are struggling and squeezed saving regularly.   

3. Credit Counts to have 2 million fewer people regularly using credit to pay for food or bills.

4. Better Debt Advice to enable 2 million more people to access debt advice when they need it.

5. Future Focus to help 5 million more people plan for later life.

To reach these goals we will use evidence, insight and tools and we encourage organisations of all sizes and from all sectors to get involved in delivering them. 

Together we can give millions of people across the UK the confidence and skills to take control of their finances today, tomorrow and into the future.

 

Learn more about the UK Strategy for Financial Wellbeing
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How council services can improve residents’ financial wellbeing

Our lives are perhaps most directly influenced at the local level – though our homes, schools, places of work, and neighbourhoods. And it’s at a local level where residents encounter services and support mechanisms that can improve their lives.

Your local authority is well placed to support residents’ financial wellbeing through a wide range of services:

  • Offering social housing tenants support with skills such as budgeting, or offering them money guidance at key life stages such as becoming a parent or redundancy.
  • Embedding our free tools and content on your websites to support residents directly with finding local debt advice, budgeting, money guidance and more.
  • Recovering Council Tax in a way that collaborates with debt advice agencies to support people in arrears.
  • Supporting schools and children’s services to offer children and young people a meaningful financial education, so they can make informed choices about their money in adult life.

We can offer free, bespoke support to your different services to help you integrate free money guidance, tools and financial wellbeing strategies.

Financial wellbeing in housing
Financial education in schools
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How we can help local councils

We offer a wide array of free support to local authorities including:

  • a dedicated partnership manager based in your location, with managers in Northern Ireland, Scotland and Wales and regions across England
  • bespoke support to help you build and implement your financial wellbeing strategy
  • a selection of guides available in English and Welsh, and in print, braille or audio format, for free
  • a help with the cost of living hubOpens in a new window featuring articles, tools, calculators and a printable guide to support your colleagues and customers.
  • our annual Talk Money Week awareness campaign, which provides a platform for conversations about money in all walks of life.

To get started, get in touch with your local partnership manager.

Financial wellbeing for your employees

Your council is also a large employer in your area and is a great access point for money guidance. Learn more about how we can help you build financial wellbeing in your workplace.

Build financial wellbeing for your employees
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MoneyHelper – free and impartial money guidance

MoneyHelperOpens in a new window is our customer-facing money guidance service. It offers a variety of guides, tools and helplines in English and Welsh, including:

  • guidance on life events, such as losing your job, having a baby, divorce and separation, or bereavement
  • help for employees to plan for later life with a section dedicated to pensions and retirement guidance.
  • various tools and calculators offer personalised guidance for topics including debt advice.
Learn more about MoneyHelper
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If you work with vulnerable children and young people

Professionals who work with vulnerable children and young people on a day-to-day basis are well-placed to help them develop the knowledge, skills and attitudes needed to make the most of their money now and into adulthood.

We have developed a series of regional guides to support professionals working with children and young people. There are four guides for leaders and decision-makers of services in England, Scotland, Wales and Northern Ireland.

Build financial wellbeing for vulnerable children and young people

Understanding financial wellbeing for vulnerable children and young people

To improve provision for all we need a better understanding of the children and young people who are least likely to access a meaningful financial education or more susceptible to poor financial capabilities.

Together with The Centre for Financial Capability, we have put together a summary of what we know – and what we don’t know – about the financial wellbeing of children and young people in vulnerable circumstances. This is based on studies including the Children and Young People’s Financial Wellbeing Survey 2022 and our Vulnerability Review 2018Opens in a new window and findings from our 2023 Evidence Review.

Download the summary (PDF, 1 MB)
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  • Financial wellbeing in the workplace
  • Health and social care
  • Financial wellbeing for housing residents
  • Improve customer financial wellbeing in financial services
  • Financial education in schools
  • Financial wellbeing in your location

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