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Financial wellbeing in London

Our Regional Partnerships Managers for London, Monica Kaur (East London) and Victoria Copeland (West London), discuss the personal finance challenges facing Londoners and how the Money and Pensions Service can help your organisation build financial wellbeing for your workforce, customers, and communities. 

  • Financial wellness challenges in London
  • The impact of coronavirus in London
  • How MaPS can help your organisation
  • Contact Monica and Victoria

About Monica (East London)

Monica’s role is to work closely with organisations from the private, public, voluntary/third sectors in East London to support their strategies by accessing free Money and Pension Service resources.

About Victoria (West London)

Victoria’s main focus as a partnerships manager is to understand financial wellbeing needs in West London and how she can support them. If you’re a business owner or third-sector organisation in West London seeking impartial guidance, contact Victoria.

Contact Monica or Victoria Opens in a new window
Monica Kaur
Vicky Copeland
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Financial wellness challenges in London

According to the debt charity StepChange, Londoners – regardless of where they live in the city – are more at risk of problem debt than the UK average. The charity estimates over half a million Londoners are in problem debt (that is when someone becomes unable to pay their debts or other household bills).

Financial wellbeing challenges in London aren’t just about low incomes, however. The cost of living in London is very high and the City’s average weekly household spending is the highest in the UK – over £650 per week, compared to £457 in North-East England. (ONS, 2019)

Businesses and organisations should always keep this fact in mind:

"Financial wellbeing is not just an issue for people on low incomes. Higher earners can experience significant challenges managing their money as well."

MaPS was established by the government to improve the financial wellbeing and education in every region and nation in the UK. We are leading the implementation of The UK Strategy for Financial Wellbeing over the next decade.

We offer a wide array of free support to businesses, specifically tailored to each unique region and nation of the UK. If your organisation or head office is London-based, you can contact us for support.

Want to help employees manage their finances better? Embed our tools and calculators for free.

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The impact of coronavirus in London

Think of London and perhaps the first thing that springs to mind is high finance or politics. But the city is also home to an enormous retail, hospitality and tourism market. It’s also a varied environment, including industries that flourish in central London and in the outer boroughs.

In London’s outer boroughs alone, over 7% of residents work in “tourism characteristic industries” according to the ONS, reflecting the focus on passenger transport as this is the location of Heathrow Airport.

It’s these industries that were among the hardest hit by the ongoing coronavirus pandemic. London was at the forefront of the pandemic’s direct impact in the UK in March and April 2020.

Have you been forced to make redundancies or might need to? The Money and Pensions Service has various support for people going through redundancyOpens in a new window and related pensions helpOpens in a new window to support employees.

The economic consequences of COVID-19 continue to unfold:

  • The number of people claiming unemployment benefits increased by 2.5 times between January and May, compared to a UK average of 2.1 times.
  • Advertised job vacancies were down 56% in July compared to their pre-crisis level, much like the rest of the country.

The economic recovery in London has been uneven. Different parts and sectors of the city are recovering at different rates. Data on take-up of the government Job Retention Scheme confirm London’s resilience in professional and financial services, where remote working has enabled operation through the crisis.

Londoners and regional commuters have been avoiding public transport, so with 82% of commutes into the city centre usually made on public transport, a great deal of pre-crisis activity remains suppressed.

The viral outbreak has created some incidental benefits, however. Some spending has shifted to secondary town centres. Some smaller town centres such as Southall or East Ham have seen increases in transactions, while larger town centres have seen smaller decreases than in central London. So far London’s recovery looks suburban.

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How MaPS can help your organisation

We offer a wide array of free support to businesses including:

  • A dedicated partnership manager based in your location, with managers in Northern Ireland, Scotland and Wales and regions across England.
  • Bespoke support to help you build and implement your financial wellbeing strategy.
  • A selection of guidesOpens in a new window available in English and Welsh, and in print, braille or audio format, for free.
  • A help with the cost of living hubOpens in a new window featuring articles, tools, calculators and a printable guide to support your colleagues and customers.
  • Our annual Talk Money Week awareness campaign, which provides a platform for conversations about money in all walks of life.
  • MoneyHelper offers a bi-lingual service via a variety of channels, with tools and helplines in EnglishOpens in a new window and WelshOpens in a new window
  • Guidance on life events, such as a section on losing your jobOpens in a new window or about divorce and how this affects pensionsOpens in a new window
  • Help employees plan for later life with a section dedicated to pensions and retirement guidanceOpens in a new window
  • Various tools and calculatorsOpens in a new window offer personalised guidance for topics including debt advice.

Contact Monica and Victoria

If you would like to know more about how to embed financial wellbeing in your organisation, please contact Monica or Victoria via this form.Opens in a new window

UK Strategy for Financial Wellbeing

Over the decade, the UK Strategy for Financial Wellbeing is aiming to help people gain more confidence to manage their money. The vision is for everyone to make the most of their money and pensions in the short, medium and long term.

Read our UK Strategy for Financial Wellbeing 2020-2030Opens in a new window (PDF, 7MB)

Our other partnership regions

  • Northern Ireland
  • Scotland
  • North East England
  • North West England
  • Wales
  • East Midlands

 

  • West Midlands
  • Yorkshire and the Humber
  • East of England
  • South East England
  • South West England

Also see

  • Find out more about the UK Strategy for Financial Wellbeing Delivery Plans across the UK
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Also see

  • What is financial wellbeing?
  • UK Strategy for Financial Wellbeing
  • MoneyHelper

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