Like most nations, Scotland has experienced significant setbacks due to the coronavirus outbreak.
Scottish businesses and workers have been forced to adapt to the ‘new normal’. This means a substantial proportion of people are now working from home, or have been furloughed under the Coronavirus Job Retention Scheme.
Many more have lost their jobs, and 70,000 people in Scotland are on zero-hours contracts (StepChange Debt Charity, 2020). Even among homeworkers, ‘digital exclusion’ means varying access to a comfortable workspace, reliable internet connection and essential hardware like laptops.
People may be feeling increasingly under pressure to cope with their commitments and start looking at cutting costs, whilst also trying to save and build financial resilience. Therefore, we expect to experience a significant spike in demand for money guidance and debt advice in the months and years to come.