Our priorities for 2024/25
Our vision is clear and straightforward – everyone making the most of their money and pensions. That vision, and our role in making it a reality, is more important now than ever before, as increasing prices across many areas of day-to-day spend erode real income, leaving households having to make difficult choices about their finances.
2024/25 Corporate Plan
The MaPS Corporate Plan sets out what we intend to deliver as an organisation in 2024/25 and marks the third and final year of the current strategic planning and spending review periods.
It outlines how we will finalise the delivery of our current strategic objectives, including how we implement the next stage of our debt advice strategy and the development of our groundbreaking pensions dashboard.
It will be a year of consolidation and stabilisation as we implement necessary changes to service delivery, whilst maintaining high levels of customer service and satisfaction. This is critical to our ability to ensure people can access the information, guidance and advice needed to make the most of their money and pensions.
At the heart of our approach is the commitment to help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future.
MaPS Corporate Strategy
Our first ever three-year Corporate Strategy 2022–25 sets out how we will continue to evolve and improve our services to help people across the UK. It lays out the strategic direction for our future, which is built around MaPS’ statutory remit: to focus on helping the vulnerable and those most in need through our customer services in debt advice, money and pensions guidance.
Sara Weller, Chair
"MaPS has a key role to play in making impartial money guidance accessible to all, particularly so given the current economic challenges, and I look forward to working closely with our many partners, to help people right across the country feel more able to manage their money."