Debt advice in the post-pandemic landscape
This report explores changes in the debt sector as a result of the pandemic, including shifts in the needs of customers, how the sector responded to the impact...
Research: 2023
Motivations and barriers to seeking debt advice
One of the goals of The Money and Pensions Service (MaPS) is to provide better debt advice. While debt advice is available in many different forms, many people...
Developing children and young people’s financial capability: Evidence review
This review of evidence, which builds on an earlier 2018 review (1), improves MaPS’ understanding of recently published evidence in the area of financial capability...
Pensions scams in the UK: Evidence review
In 2021, reports of pension scams increased by 45% (1), and fraudsters stole over £2m from people in the UK in just six months (2).
Buy Now Pay Later: a review of the market, risks and trends, consumer understanding, impact and outcomes
This report provides an overview of the scale and nature of the BNPL market in the UK, including findings on the type of products and usage, potential risks ...
UK Children and Young People’s Financial Wellbeing Survey: Financial Foundations
The Children and Young People’s Financial Wellbeing Survey 2022 is a major source of insight regarding children and young people’s financial wellbeing as it ...
Mental Health and Money: Guidance for supporting customers
The Money and Pensions Service has produced a new guide that shows creditors how to offer more support to customers living with a mental health problem. Living...
Technical Report: 2022 Debt Need Survey
Our 2022 Debt Need Survey, looked at the need for debt advice and how households are reacting to changes in the cost of living. This technical report covers ...
Cross-cutting themes of the UK Strategy for Financial Wellbeing: gender, mental health and ethnicity
Mental health, ethnicity, and gender, are ‘cross-cutting themes’ throughout the UK Strategy for Financial Wellbeing.