If you ever have money conversations with your customers, our free programme will help you to help others.

Programme partners include:

Take your help further with Money Guiders

When people reach out for help, money guidance is often given alongside wider support. This self-development programme helps organisations or individuals to confidently talk about money with their customers and give safe, effective guidance. It's government backed, proven to work and UK wide. There are lots of ways to get involved.

You can’t solve everything


In fact, it’s essential to know your boundaries when giving money guidance. That’s the best way to help your customers, while taking care of yourself too.


Watch this video, so you’re clear on the difference between money guidance and financial advice. Advice should always be left to regulated professionals.


Read more on the boundaries when giving money guidance

Get started with this helpful framework

Feel confident when talking about money. Use this Competency Framework first to understand the skills, qualities and knowledge needed to deliver money guidance well. Developed with experts, it’s now being used by thousands of practitioners across the UK.

Get started now

Upcoming network events

Be part of our supportive community. You have an open invitation to join the money guidance practitioner community any time. Share challenges. Learn together. Hear from experts and more.

All nations

8 November, 09.00-17.00

Money Guiders Conference 2023

Online conference for all UK money guidance practitioners. Hear inspirational keynotes from across each of the UK nations, quiz our expert speakers, take part in interactive breakout workshops, and network with others facing similar challenges, finding solutions together.

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Wales Network

14 November, 10.00-11.30

Understanding energy bills with Warm Wales

Online session for practitioners that support their service users with household bills. Take a deep dive into how to understand a typical energy bill, empowering you to help your service users take control of their energy costs.


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Scotland Network

17 November, 09.45-13.00

Talking Money: Asking the right questions

In-person event in Glasgow. Hear how four organisations engage with clients, maintain relationships and support service users in different settings. Learn from other people's practice, share your experience and network with other money guidance practitioners.

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Northern Ireland Network

29 November, 11.00-12.30

BBC Children in Need Emergency Essentials Programme - Family Fund

Online session for frontline staff who support families, young people and children across the UK. Hear from Family Fund Business Services and learn how their programme supports young people and children in poverty.

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