This domain is about issues relating to taxation, including: communicating with HMRC; income tax; tax bands and personal allowances; capital gains tax; inheritance tax; stamp duty; employment and self-employment; source of support; scams. The domain comprises Tiers 1, 2 and 3.
|8.1.1||Knowing there is an issue – awareness and signposting to relevant source and information (e.g. to websites and to HMRC website etc.)|
|8.1.2||Awareness of tax related communications from HMRC|
|8.1.3||Awareness of tax bands and of personal allowances (e.g. married persons allowance)|
|8.1.4||Awareness of saving allowances|
|8.1.5||Awareness of issues around income tax, capital gains tax and inheritance tax|
|8.1.6||Awareness of the differences between employment and self-employment|
|8.1.7||Signpost or refer customers to appropriate sources of information on taxation|
|8.1.8||Awareness of scams and what to do if a customer has been the subject of a scam|
|8.2.1||Knowledge and understanding of tax related communications from HMRC|
|8.2.2||Knowledge of capital gains tax calculations and what tax the customer should pay|
|8.2.3||Knowledge of how tax bands work and of personal allowances (e.g. married persons allowance)|
|8.2.4||Knowledge of stamp duty / land transaction tax|
|8.2.5||Knowledge of rules changing|
|8.2.6||Knowledge of how saving allowances interact|
|8.2.7||Knowledge of issues around income tax, capital gains tax and inheritance tax|
|8.2.8||Knowledge of the differences between employment and self-employment|
|8.3.1||Detailed knowledge and understanding of the consequences of tax related communications from HMRC|
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