Freedom of Information responses

The Money and Pensions Service is committed to building and maintaining public trust and confidence by providing free, and reasonable access to its information. It aims to achieve this by promoting transparency in the way it operates, its decision-making processes and the services it provides. 

Below you will find our most recent responses to Freedom of Information (FOI) requests. You may wish to check these before submitting a request as the information you require might already be available in these responses.

2021

Gender pay gap

FOI36Opens in a new window (PDF/A, 353KB)

Operating software and technology systems

FOI 50Opens in a new window (PDF/A, 277KB)

Annex FOI 50Opens in a new window (PDF/A, 342KB)

Outsourcing services and technologies

FOI 47Opens in a new window (PDF/A, 340KB)

Annex FOI 47Opens in a new window (PDF/A, 138KB)

Language services

FOI 43Opens in a new window (PDF/A, 369KB)

Infrastructure services

FOI 40Opens in a new window (PDF/A, 338KB)

Adoption of AI and digital transformation

FOI 38Opens in a new window (PDF/A, 338KB)

Person responsible for information security

FOI 37Opens in a new window (PDF/A, 332KB)

Debt advice levy 2019–2021

FOI 44Opens in a new window (PDF/A, 345KB)

Tendering winning proposal criteria

FOI 41Opens in a new window (PDF/A, 333KB)

Annex FOI 41Opens in a new window (PDF/A, 129KB)

Payments made to charities 2018–2021

FOI 49Opens in a new window (PDF/A, 341KB)

Transparency report January 2019–March 2020

FOI 48Opens in a new window (PDF/A, 339KB)

Quantity users of the Investment Pathways tool

FOI 45Opens in a new window (PDF/A, 340KB)

Specialism availability for financial advisers

FOI 39Opens in a new window (PDF/A, 335KB)

Annex FOI 39Opens in a new window (PDF/A, 234KB)

2020

Identity of MaPS Board members and ELT

FOI 34Opens in a new window (PDF/A, 340KB)

Pensions specialism/gifts and hospitality

FOI 28Opens in a new window (PDF/A, 177KB)

Annex FOI 28Opens in a new window (PDF/A, 177KB)

Correspondence April 2018–March 2019

FOI 23Opens in a new window (PDF/A, 365KB)

British Steel Pension Fund and DWP

FOI 16Opens in a new window (PDF/A, 400KB)

Debt advice levy

FOI 19Opens in a new window (PDF/A, 378KB)

Contact centre contracts and performance

FOI 33Opens in a new window (PDF/A, 300KB)

Cloud provision

FOI 32Opens in a new window (PDF/A, 360KB)

Intranet provision

FOI 30Opens in a new window (PDF/A, 370KB)

Annex FOI 30Opens in a new window (PDF/A, 248KB)

Software provision

FOI 27 Opens in a new window(PDF/A, 343KB)

Annex FOI 27Opens in a new window (PDF/A, 226KB)

IT hardware, software and support services

FOI 24Opens in a new window (PDF/A, 354KB)

Contract maintenance

FOI 21Opens in a new window (PDF/A, 358KB)

Annex FOI 21Opens in a new window (PDF/A, 192KB)

The Pensions Advisory Service backup IT system

FOI 22Opens in a new window (PDF/A, 362KB)

The Pensions Advisory Service IT system

FOI 18Opens in a new window (PDF/A, 328KB)

Postal services

FOI 25Opens in a new window (PDF/A, 379KB)

Carbon emissions and footprint

FOI 20Opens in a new window (PDF/A, 315KB)

External training spend and budget

FOI 31Opens in a new window (PDF/A, 372KB)

2019

Money Advice Service Annual Accounts 2018-2019

F21082019Opens in a new window (PDF/A, 322KB)

The Pensions Advisory Service and DWP

F31072019Opens in a new window (PDF/A, 331KB)